This allows you to offer live chat by replying to messages sent to the Page inbox, and is also useful as a fallback if your bot is unable to understand a message. The handover protocol can be used to pass thread control from the Primary Receiver app to your Page inbox. If you are on a mobile device using ‘Facebook Pages Manager” app, click the messages icon and click on that icon next to “inbox” About the Handover Protocol From Botstars application, go to Bot Builder > Publishing Configuration. If you are using a computer, click on the drop down icon as seen in the screenshot below and click “done” From Facebook pages Inbox, there are 2 sections for Human Takeover action. Whether you’re using it on desktop or mobile, Business Suite makes it easy to view notifications and respond to messages quickly.
#Facebook page inbox app how to#
Wondering how to find move to done messages on facebook ? Check the “done folder” Logging out of Facebook and signing back in can cure some temporary glitches, but if thats not having any effect on opening a stubborn inbox, youll need to do. Business Suite is a free tool that lets you manage your Facebook, Instagram and Messenger accounts in a single place, saving you time and simplifying how you connect with customers. Where is the done folder on Facebook page ? Mine was set to one auto-messaging app I use though. NB : You can set the “Primary Receiver” to any app of your choice or leave it as default by not ticking any app in the list. So, if you can’t find customer conversations in your Facebook Page Inbox, try this fix. Weve heard from feedback that people want more transparency around product reviews. Simply uncheck it by clicking it again in the dropdown, and you’ll be good to go! So, to contact a Page with messages turned off, you may be able to post on the Page.Go into your Facebook Page “Advanced Messaging” settingsĬlick on the “configure” button next to “App Settings”Īnd make sure your “Page Inbox” is not marked as “Secondary Receiver.”
In case, if you don't see the option to send a message to a Facebook Page, then it means that the Page has turned off this feature. Step 5: Now, enter your message and tap Send icon. Step 4: Now, go to the Page you want to message and tap Send Message under About. It can also help save time by letting you manage your business’s communications across Facebook, Messenger and Instagram Direct in one place. Step 3: From the given options tap Pages. Inbox in Business Suite can help make it easier to talk to people who are interested in your business when you’re online or offline. Step 2: Next, tap Hamburg icon in the bottom right of Facebook. Step 1: Log in to your Facebook using a mobile app. Send a private message to a Page using iPhone Visit the Downdetector Methodology page to learn more about how Downdetector.
#Facebook page inbox app install#
That's it! Same like Android users, iPhone users also need to install the Facebook messenger app to send a private message to a Facebook Page. Facebook Messenger is an instant messenger application for mobile phones. Step 5: At last, enter your message and tap Send. Doing so will open your Facebook Messenger to the last tab you had. Step 4: Below the Page's cover photo, tap Message. This app resembles a white lightning bolt on a blue background. Step 3: Now, tap Pages and go to the Page you want to message. Step 2: Next, tap Hamburg icon in the top right of Facebook.
Step 1: First, open the Facebook app on your Android device. Send a private message to a Page using Android